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Privacy Policy

June 1, 2018

This Privacy Policy describes the types of information Jan Marini Skin Research ("JMSR" or "we") may collect from you on the JMSR website,, and the way in which we use such information. This Policy also describes how you can opt out of some uses of your personal information. By scrolling this page, clicking a link or continuing to browse our website, you are consenting to our handling of your information as set forth in this Policy, including our use of cookies and tracking tools as described below.

(This Policy does not apply to residents of the European Union, whose personal information we do not collect or process.)

Types of information we collect

Our computer system may electronically collect certain information about you when you visit our website. These are the kinds of information we may collect:

Your personal information – for example, your name, address, email address, telephone number, credit card number, shipping address, or any other information by which you might be identified – is not collected by us when you visit our site unless you voluntarily provide it to us (for example, by sending us an email, creating an account, or ordering product). If you contact us through this site, we may keep a record of your contact information and may use your email address, and any information you provided to us, to respond to you. We also collect information regarding the products you purchase.*

If you create an online account, we also collect your password as well as information regarding your interests and preferences. Purchase information is maintained in account form as required to engage in secure consumer friendly e-commerce. Unless specifically requested and you use the method that we identify for such purpose, please do not send us any personal or otherwise confidential information.

Users may edit or change their personal information in their account by logging in and following the "edit this information" links in their account.

Non-personal information is information about you or your activities through which you cannot be personally identified, such as the type of browser and operating system you are using, the domain name of your internet service provider, which pages you visit on our site and how long you spend on each, and the unique number assigned to your server or internet connection. We may use this information for a variety of purposes, including to monitor the use of and improve our site. Site visit information is used only in aggregate form to help enhance the overall JMSR shopping experience.

Cookies Policy

We use cookies and website analytics to collect anonymized information about website usage by all of our visitors and to optimize and customize the shopping experience. We use these tools for the following reasons:

  • To improve your experience on our site and platforms;
  • To carry out research and statistical analysis to help improve our content, products and services;
  • To understand how visitors use our site. This includes navigating, scrolling, and looking at pages they access and content they open.

Cookies are small data files that are placed on the hard drive of your computer, tablet, smartphone or other device when you visit a website. They enhance shopping efficiency and allow us to recognize returning shoppers. Cookies may stay on your browser until they expire or you delete them. Some of them are erased when you close your browser window and some persist for a period of time. Further information about cookies and how they work is available at You can disable cookies by adjusting your browser settings, but some functions of our website may not function if you do. Please also note that while disabling a cookie may prevent the future collection of information, it will not prevent the use of information collected before the cookie was disabled.

We also use Google Analytics to collect information about visitor traffic and behavior. This allows us to identify usage trends and to improve the performance and content of our website. We do not use this tool to collect or store your personal information, and it cannot be used to identify who you are.

How we use the information we collect

Personal information received by JMSR is not shared with or sold to third parties. We may, however, use your personal and non-personal information for our own marketing and non-marketing purposes. For example, we may use personal information to respond to your email or telephone inquiries or to advise you of upcoming events or opportunities. We may also add your personal information to our databases, including our subscriber and contact lists.


Protecting your security is very important to us. JMSR is a Verisign™ Secure Site. We use secure servers that utilize firewalls to protect your information, as well as the industry standard Secure Socket Layer (SSL) encryption. SSL is state of the industry technology that allows for a secure and safe purchase transaction. Unfortunately, no one can 100% guarantee the security of data storage or internet transactions or transmissions. Accordingly, while we employ reasonable security measures to protect the information in our custody, we cannot guarantee the security of any information we may have collected or received from you or transmitted to you.

Links to third parties

The JMSR website does provide links to other websites owned by other individuals or entities. For example, we provide links to our independent reseller affiliates to help direct consumers to JMSR resellers. Such a link is not an endorsement of that third party and/or its website. Other websites may follow different policies and practices regarding the collection, use, and disclosure of personal information, and we are not responsible for the information collection or privacy practices of others. This Privacy Policy does not address the privacy practices of any third party, nor does it imply that any third party's privacy practices are covered by this Privacy Policy.

Opting out

If at any time you would like us to remove your personal information from our records, please contact us at Please note that you may no longer receive announcements, updates, or invitations to events if we remove your personal information. Users may also opt out of our mailing list by choosing the "unsubscribe" option in response to any promotional material they receive.

Changes to this Policy

This Policy may change from time to time. Our Privacy Policy will always indicate the date of the last change, and therefore we encourage you to visit our page regularly, or if you have any questions, in order to ensure that you are addressing the current Policy. Please note that your continued use of our site after we have posted changes will constitute your agreement to be bound by such changes.

California privacy requirements

Data sharing. California law requires us to inform California residents who have provided us with personal information that they may request of us information about our disclosures to third parties for their direct marketing purposes. To do so, please contact us by email as indicated in the "How to Contact Us" section below and indicate in the subject line "California Privacy Rights." We reserve the right not to respond to requests made in any other manner.

California erasure law. If you are a California resident and are a registered user of our website, you may request that we remove information you posted thereon by submitting a written request as indicated in the "How to Contact Us" section below.

Do not track. Some browsers will permit users to communicate that they do not wish to be tracked while browsing on the Internet. As yet, however, neither the Internet industry nor its regulators have agreed on how "Do Not Track" will be defined, how compliance will be measured or calculated, or a common approach to responding to a "Do Not Track" signal. We believe that such standards will be put in place at some point in the future. Due to the current lack of guidance, however, we have not yet been able to develop features on our website that would recognize or respond to browser-initiated Do Not Track signals.

How to contact us

Users who have any questions or suggestions regarding our Privacy Policy may contact us at 1-800-347-2223 or at 1-408-620-3600, or via e-mail

*Please note that we do not collect or process the personal information of residents of the European Union for any purpose.